Surveillance Operator

Does the ability to record accurate and detailed information while detecting and monitoring suspicious activity interest you? Are communication skills and the ability to multitask the keys to your success? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.

The job involves:

• Monitoring gaming floors, table games, soft count rooms, cages, slots, bars, restaurants and back-of-house areas at both properties
• Detecting and monitoring all suspicious activities that may adversely affect gaming, our patrons and associates
• Identifying potential gaming floor conflicts and notifying security and external law enforcement agencies
• Ensuring departments are following standard operating procedures and applicable policies
• Recording accurate and detailed information on reports and conducting thorough investigations using the digital video system
• Working safely, and in compliance with OH&S policies and legislation
• Thorough knowledge of all activities and promotions occurring at our casino properties
• Working independently and as one team that supports and helps one another
• Flexibility to support a 24/7 operation

The ideal candidate has:

• College diploma or University degree with a concentration in Criminology or Law
• Minimum 2 years experience working in a casino environment
• Exceptional analytical, critical thinking and decision making skills, strong verbal and written communication skills
• Excellent organizational and time management skills with the ability to meet deadlines while working in a fast-paced highly regulated environment

• Proficient computer skills with strong knowledge of Microsoft Office

We thank all applicants for their interest, however, only those selected for an interview will be contacted

Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.